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Confirmation

Application for Keypass
Success! Your application form is complete.

Next steps

You are required to complete these additional forms to finalize your request.
Your Reference Code is:
Please quote your reference code when enquiring about your submission.

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Next steps

1) Print the application form and ensure you have the correct original identification documents to take to the Post Office. Remember to tick your final choice of identification documents based on your choice in Section 4 of the Keypass printed application form.
2) Lodge your application at a participating Post Office and have your photo taken. To locate your closest post office, go to auspost.com.au/pol or contact us on 13 POST (13 76 78).
3) A secondary check will also be performed after your application is lodged to confirm your details.
4) Successful applications will be processed and applicants will receive their card within 10 working days (Regular Post) or 5 working days (Express Post) of lodgement or same day for Same Day Service

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Request Saved

Application for Keypass
We've saved your application for a Keypass identity card so that you may return to it later.
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Please note that your application data will be saved for one day only.

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1. Application details

Application for Keypass
Fields marked with * are required
OK, Lets Get Started!
Warning: It is a criminal offence to provide misleading or false information. Individuals who provide false or misleading information may be subject to prosecution under Commonwealth law. Please note once the application is lodged and payment made the application fee will not be refunded.
Application Request Type *
Concession Card Holder (Entitles the applicant to a Keypass concession price) *
Accepted Government issued cards include: •Pensioner concession card, •Commonwealth seniors health card •Department of Veteran Affairs (DVA) health card (gold/white/orange), •Low income healthcare card, •Healthcare card, •Foster child healthcare card •Ex Carer allowance (child) healthcare card•Government or Territory Issued Seniors Card
New Card Request (minimum age of 17 years and 11 months) *
Identification Table Requirements

•Check the Keypass identification table to choose your identification documents to include:

â—¦1 X Category A and â—¦1 X Category B and â—¦1 X Category B or Category C
•You must have 1 photo id •If your current resident address is not shown on your identification documents, please choose 1 X Category D •If 1 or more identity documents does not match the name of the application, choose 1 X Category E
To give you more time with choosing your selection of identification documents, remember to tick your final identification document choices in your printed keypass application form.

Remember to bring all your original identification documents with you when you attend Australia Post
Are you interested in Digital iD™? *
Australia Post now offers Keypass in Digital iD™ via your smartphone. Find out more at DigitaliD.com
Identification Table Requirements
Note: If your name has changed, you must provide a change of name document from Category E in the identification documents table or if your residential address has changed please provide a change of address document from Category D in the identification documents table.
Was your existing Keypass card issued prior to 2 October 2017?
•If No, continue with this request •If Yes for Keypass issued prior to 2 October 2017, you have two options: â—¦Option 1: Choose to upgrade to the new Keypass to access more services by submitting a ‘new Keypass request’ (see Section a1) to meet new identification requirements rather than a “Change of Name/Change of Address’ request OR â—¦Option 2: Stay with the pre-October 2017 Keypass. •For Change of Name - Refer to the Keypass identity table list – Choose 1 X Category E •For Change of Residential Address – Refer to the Keypass identity table list. Choose 1 X Category D •Your card must not be expired •You must hand in your existing Keypass card as part of your Change of Details request at the Post Office
•If your Keypass Card was issued before 2 October 2017, the identification requirements for Keypass have changed. Please submit a ‘new Keypass request’ (Option: Request Type a.1 New Card) • For a Keypass Card issued after 2 October 2017, please ensure you take your existing Keypass Card and this completed application to the Post Office
How would you like your Keypass sent to you? *
For next business day delivery within the Express Post network, refer to auspost.com.au
Same Day Service is only available from Flinders Lane or Footscray Post Offices. Drop off by 12.15pm and pick up at 4.30pm same day. Additional charges apply.
Warning: It is a criminal offence to provide misleading or false information. Individuals who provide false or misleading information may be subject to prosecution under Commonwealth law. Please note once the application is lodged and payment made the application fee will not be refunded.

2. Applicant details

Application for Keypass
Fields marked with * are required
Are you known by a single name?
Are you known by a single name? *
Have you ever been known by another name (including previous, maiden name, etc)?
Have you ever been known by another name (including previous, maiden name, etc)? *

Other Name

Name Type
Name Type *
Were you known by a single name?
Were you known by a single name? *
Date of birth *
Gender

3. Declaration by applicant

Application for Keypass
Fields marked with * are required
Identity verification opt-in
Australia Post offers a variety of identity verification services. These services are designed to make it easier for you to transact with Australia Post and other businesses that use these services. In the future, we may - with your consent – be able to re-use* this information to save you time on identity checks for other products and services such as Australia Post Digital iD™. Your details would not be re-used for any other purpose.
* Re-use is limited to subscribed providers and subject to the credentials used for the ID verification being valid.
Privacy notice
Australia Post collects your personal information in order to process your application, including the verification of your identity. Without this information Australia Post will be unable to produce your Keypass identity card. Your personal information will be shared with certain third parties contracted to assist in the administration of these services, including primary third party sources to verify your identity. If one of your identity documents is an Australian Secondary or Tertiary Student Identification with Photo, then you consent to Australia Post verifying with your Institution or Secondary School of your identity and current enrolment directly.

Whilst in our possession, your personal information is handled in accordance with Australia Post’s Privacy Policy which outlines how to access and/or correct your personal information or make a privacy related complaint. You may contact the Privacy Contact officer, Australia Post, GPO Box 1777 Melbourne VIC 3001 for privacy related queries. For more information please visit auspost.com.au/privacy.

Marketing opt-in
Australia Post can send you information relating to products and services offered by Australia Post or other businesses. As part of providing this service, Australia Post will not send your personal information to other businesses.
Your signature must be witnessed by the Australia Post verifier.

Declaration